Process Transformation
Struggling to cope with business and customers' new demands?
Falling
Behind?
Process transformation entail change in people, process, and technology.
We follow a multi-step approach to any process transformation strategy conundrum which we would like to call the GRISDER framework. It involves :
Gather
the market,
stakeholders
objectives
Research
customers- psychographic
and
demographic aspects
Identify
people and process
works best for
the company
Strategize
transformation
strategy & customer
journey mapping
Design
applications,
tools,
etc
Execute
and
process
Overview
Process transformation ambitions can occur due to several factors such as management change, mergers, budget, outsourcing, supply chain change, new business model, process change, or upgrades.
In a nutshell process transformation envelopes making a major change in terms of people, processes, and technology. We focus on the objectives of the company by evaluating and investigating the current drive factor and estimating the change to see whether the outcome is beneficial and genuinely required.
The entire process transformation is valued against the necessity of automation implementation, cost, and time constraints. This transformation execution is carried forward to increase the overall efficiency of the business and to support the stakeholder’s objectives.
Challenges without process transformation
Company unable to adapt to growing market change may result in bankruptcy, loss of business, employee attrition, lack of productivity, etc
Due to no adoption of new technology, people, or process a business can result it lack of efficiency that can spiral into a loss that a company may not be able to recover
Technology may work and may not for some as they are objective base. It is important to initiate prototype testing before going live to make changes and rework
It is important to start process transformation from scratch and not to integrate the old process into the new as the objectives may not be achievable