NOC Services
Stay always connected, stay always in business
NOC services are essential for maintaining a stable and secure IT infrastructure, preventing downtime, and promptly addressing any network challenges that may arise within an organization.
Understanding NOC
Overview
NOC stands for Network Operations Center, and it refers to a centralized location where Stratton Blue’s team of IT experts monitors, manages, and maintains your IT network infrastructure, systems, and services.
We ensure smooth functioning and optimal performance of your entire IT environment by monitoring your network, detecting any issues such as breaches, performance issues of your network, critical security threats, software upgrades, and patchworks. This way we ensure your business is always in uptime and if an incident occurs.
A well-functioning NOC contributes significantly to the overall efficiency and reliability of an organization's IT operations
Complete Transparency
Our Philosophy
We will keep you informed every step of the way keeping you informed should any incident arise so you are aware of the backend of your business operations.
How we help?
NOC Benefits
By leveraging the expertise and administration of Stratton Blue's NOC teams, your organization can achieve better network reliability, improved productivity, and enhanced security posture without hiring and spending additional resources
24/7 Network Monitoring
- The NOC team continuously monitors the organization’s network infrastructure, including routers, switches, firewalls, servers, and other critical devices
- Since network issues occur at any time, we are able to spot them through our round-the-clock coverage maximizing network availability and reducing downtime. We monitor network components, devices, and services to detect and respond to potential issues
Incident Management
- We follow a structured process by detecting, recording, prioritizing, investigating, and resolving network-related incidents and issues
- Our technicians create an incident record, which includes the description, date and time of detection, affected systems, and analysis. Throughout the incident lifecycle, we keeps track of its progress and update the client with information and actions taken
Performance Optimization
- We take proactive measures to enhance the performance and efficiency of your organization’s network infrastructure
- We optimize network performance by tuning network configurations, analyzing traffic patterns, and ensuring adequate bandwidth and resources to ensure that the network operates fast, and is reliable while also minimizingperformance-related issues
Proactive Maintenance
- Stratton Blue offers proactive maintenance services such as applying software updates, patches, and firmware upgrades to prevent future potential issues
- We ensure the optimal health and performance of an organization’s network infrastructure. Our approach focuses on identifying and addressing potential issues before causing disruptions or affecting network operations
Disaster Recovery and Business Continuity
- We offer this service to minimize downtime, recover critical services, and protect data and resources to maintain business continuity
- Our disaster recovery and business continuity plan ensures that critical data and configurations are backed up and replicated to recover quickly and resume normal operations, minimizing the impact of disruptions on business
Capacity Planning
- We monitor network usage and traffic patterns to forecast future capacity requirements and plan for network expansion or upgrades
- By forecasting the resource requirements of an organization’s network infrastructure, we prevent future performance bottlenecks, network congestion, and other resource-related issues that could lead to degraded network performance or downtime