Digital Transformation

Digital Transformation opens your business to new worlds

Stratton Blue uses technology as an enabler to increase your revenue, reduce costs and ensure compliance.
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Overview

Innovations in Technology and the pace of change have made it inevitable for an organization to stay agile

What has changed?
  • The marketplace
  • How customers evaluate
  • How customers decide
  • How customers buy
  • Expectations from the quality of service
  • The speed at which businesses operate
  • Greater internal and external collaboration

What do you need?
Digital Marketing Consulting, Managed Services, IMS, ERP, CRM, Application development, Website, Customer Experience, and Process Design

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Stratton Blues forte uses trends and current technology as an enabler to deliver delightful customer experience and improve efficiency

Constant Change

Our Understanding

Organizations have to pivot to adapt to shifts in the marketplace, technology advances, and customer expectations to avoid the risk of extinction.
How we help?

Our Approach

A Consulting Engineer is a person who with his high engineering qualifications specialised background, and wide experience, can plan, design, supervise and help in undertaking maintenance of any type of structure according to the needs of the client

Transformation Methodology

  • Gather – Understand the business process which is to be transformed
  • Analyze – Process gaps, identify the best suitable technologies and solutions, opportunity
  • Design – User journey design, user experience mapping, service blueprint, solution design, design approval, GTM strategy
  • Execute – Identify most suitable vendors, project manage the implementation
  • Monitor – Measure the outcomes

Product & Solution Design Approach

  • Empathy Mapping :- (6Ws – Who, What, Why, Where, When & How)
  • Buying Decision (Motivators) :- Buying process, Competition, Likes & Dislikes, Favorable & Unfavorable
  • Content Strategy: – (The 4Ms) Message – Medium, Messenger and Metrics & Analytics
  • Campaign: – Calendar, Budgeting, Targeting, Media planning, Creative, Execution
  • Lead Mgmt.:- Sales process design, CRM, Integration of DM mediums, Automation, and Monitoring

The Benefits of Digital Transformation

  • Opportunity for new revenue streams
  • Improve customer delight
  • Reduce costs and go paperless as well
  • Create new market & customer segment
  • Reduce manpower and errors
  • Adapt to changing customer behavior
  • Improve efficiency and productivity

Adopting Technology

  • Transcend outdated legacy systems or implement new technology for the first time
  • Transforming your company to be more digital by strategically pivoting to new digital transformation can make up for the size of the company and enable small and medium size companies to stay ahead of their competitors

Communication with Customers and Management

  • Whether it is communication internally, to your customers’ or stakeholders, communication is a key to digital transformation
  • The process of digital transformation is done step-by-step so that the customers get acquainted with the new launch while the employees are well-trained and understand the new business model approach

Efficiency with Internet &Wifi Services

  • Having downtime for even a few hours can seriously impact business profits, sales, and internal productivity
  • Our team of experts understands your IT infrastructure whether onsite or remote and can immediately counsel you on what would be the best service and selection based on your goals

Automation of Process

  • Automation can be adopted for a process that normally follows a repetitive function
  • We implement automation processes that require little or no human touch which reduces labor costs and errors. Automation can also help boost your productivity and business performance by keeping a track of customer behaviors, repetitive purchases, and helping in creating forecasts

Integrating Chat Bot Services

  • Our team is well aware of all the latest chatbot ideas and software to keep your customers engaged
  • The stages of the customers’ journey – are awareness – consideration – conversion – loyalty – advocacy. The chatbot concept also includes answering questions, trafficking lead generations and filtering customers to the right departments

Administration OfNetworking

  • We handle the network infrastructure, network domains, and servers to help ease data flow
  • We also provide support and installation for all network-related issues with affordable options for you before installation and help assist with any of your queries. We offer networking solutions, and remote data support without you having to worry about security

Implementing the Right Software Applications

  • Are you confused by the abundance of software platforms?
  • We help provide an interface for both customers and employees by offering the best software application that not only align with the clients objectives but also support all devices. Our applications can be custom designed to match your stakeholders’ vision